Updates & LAG Policy
Contact me if you have any questions or want to buy Store Policy By completing a purchase, you acknowledge that you have read and agree to the policies below. Isopods, Springtails, & Other Inverts — LAG Shipping Options: UPS 2-day or Next Day UPS 2‑Day: LAG only applies when issues are reported within 1 hour of home delivery UPS Next Day: LAG applies when issues are reported within 1 hour of home delivery. All claims require clear photo/video evidence on the day of arrival. (Video of Springtails only , no photos due to them being small) Overcounts are included; LAG covers only the purchased quantity . ADDITIONAL POLICY DETAILS (APPLIES TO ALL LIVE ARRIVAL GUARANTEES) Shipping Schedule Live animals ship Tuesday only . Orders placed Tuesday ship the following Tuesday . This ensures safe transit and reduces carrier delays. Weather & Temperature Requirements LAG is valid only when destination temperatures are 5 0°F–90°F (unless otherwise specified). We may de...



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